Overview
At Baby G.O.A.T Apparels, all products are made to order through our print-on-demand production process. Because each item is custom produced specifically for your order, we do not accept returns or exchanges for:
* incorrect size selection,
* change of mind,
* buyer’s remorse,
* or accidental orders.
Please carefully review sizing charts and product details before placing your order.
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Damaged, Defective, or Incorrect Items
If you receive:
* a damaged item,
* defective product,
* incorrect product,
* or printing issue,
please contact us within 30 days of receiving your order.
To process your request, please provide:
* your order number,
* clear photos of the product,
* and a brief description of the issue.
Once approved, we may offer:
* a replacement product,
* store credit,
* or a refund at our discretion.
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Lost Packages
If your package appears lost in transit, please contact us before requesting a chargeback through your payment provider.
We will work with our shipping partners to investigate and resolve the issue.
Packages marked as “Delivered” by the carrier may not qualify for refunds or replacements.
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Incorrect Address Provided
Customers are responsible for providing accurate shipping information.
If an order is returned due to:
* incorrect address,
* incomplete address,
* or failed delivery attempts,
additional shipping fees may apply for reshipment.
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Refund Processing
Approved refunds will be processed back to the original payment method.
Please allow several business days for your financial institution to complete the transaction.
Shipping charges are generally non-refundable unless the issue was caused by our error.
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Cancellations
Orders may only be canceled within a limited timeframe before production begins.
Once production has started, cancellations are no longer possible because products are custom made.
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Exchanges
We currently do not offer direct exchanges for sizing or color selection issues.
If eligible, customers may place a new order for the preferred item.
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Contact Support
For all refund or return inquiries, please contact our customer support team with your order information and supporting photos where applicable.